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Customer Service / Reviews
  "We received our ponchos today!  A perfect day in the pouring rain!"

   Hagar Elementary
   Ashland Kentucky Schools
   Ashland, Kentucky

Thank you so much for bringing the bleacher covers to FWC!  We were all so excited! They look great, and we received many compliments  on them.  Again, thank you so much for going beyond the call! I appreciate it so much!

Dallas Christian
Dallas, Texas
Well, it's happened again.  We received our new poncho and liked it so much we want another!

State College, Pennsylvania

My husband and I received your rain ponchos as a gift and took them with us on a trip to Seattle. It rains a lot there and, it literally poured down, two of the four days we spent there. We were so thankful to have our ponchos and be able to stay dry and comfortable while we toured the city. We even had someone stop us to ask where we got them. We will never take a trip without them. Great product!
Burleson, Texas
We received the ponchos yesterday and they fit perfectly. Thank you, I'm sure they will get use in Kauai!

Suntee, California

Just wanted to send a special note to say thanks to everyone at, especially Tammy.  I called frantically late Wednesday afternoon looking for ponchos for an event this weekend.  (It is rare to expect rain in February in Chicago, so the forecast caught us totally off guard!) She got back to me immediately and was super helpful at accomodating my need for fast shipping within a budget.  They arrived today, as promised, and we couldn't be happier.

Chicago Office of Tourism
Chicago, Illinois
I can't believe that the rain ponchos, that I recently ordered from you, has already arrived.  They are absolutely awesome!  They are even better than I had hoped for.  The only better than these ponchos was doing business with you.  Thank you so very much!
Bradford, Maine

We got the earrings last week.  I surprised the girls on Thursday before the show with them and they looked beautiful on stage!!  I know this sounds corny, but I think that little sparkle gave them the sense of confidence they needed to get through the night.  I have half of my team brand new, they shone like the stars!!  Truly a great topper to the event – and I have YOU to thank!!

Definitely something we’ll add FOREVER!!  The girls who had graduated previously and returned to the show were seething with jealousy.   

Thank you for your help!!

Pasadena ISD

Just wanted to let you know we finally picked up our ponchos in Miami!  They look great - the screen printing turned out really nice and the wrist snaps are just where we want them.  We haven't tried them out in wet weather yet, but we're off to Belize just in time for hurricane season, so I'll let you know! 
I like your design better because it's a lot more roomy and the modified hood fits over our helmets, but the material is just too heavy for us.  I don't know if I mentioned it before, but we build an adventure tour called a "canopy tour" (platforms and ziplines) in remote locations, mostly tropical, so we have to have a lightweight product to carry with us when we're traipsing through the jungle, climbing trees and so on.  Plus because we travel with a lot of tools and equipment, every ounce counts with the airlines!  I would however love to see your poncho design in the rip-stop nylon for our next purchase in a year or so.
Thanks again for everything.
Jan Kohaly
High Adventure Technology

I wanted to tell you, I am very pleased with your product as well as your customer service. This is a large project for me, the experience I have had with you and your company is excellent. I must say Thank You! If you find yourself in Jackpot Nevada please let me know, Cactus Petes is the best place for a staycation! I look forward to doing business in the future!

Best regards,

Cactus Petes & Horseshoe Casino














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P.O. 394
Keller Texas  76244

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